TeleVoIPs Status - AWS Multiple services Operational issue – Incident details

AWS Multiple services Operational issue

ResolvedDegraded performance2 hours 37 minutes

Affected

  • ResolvedUTC

    We are now seeing all services back up and operational with AWS Services. All functions and services have been restored. Please test and let us know if you encounter any and all issues. You will receive all messages that were sent during this outage as the backlog has caught up and sent all messages through the system. If you have cause to believe you have missed SMS texts please provide an approximate date/time and number that you believe sent them.

  • UpdateUTC

    We are continuing to experience increased error rates and latencies for multiple AWS Services. The root cause has been identified as an issue with AWS Lambda, and are actively working toward resolution. We are actively working on full mitigation and will continue to provide regular updates.

  • InvestigatingUTC

    We are monitoring AWS issues that are impacting several of our services. Mainly SMS, some API calls and new mobile app registrations.