TeleVoIPs Status - Inbound SMS delivery issues – Incident details

System Under Maintenance

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Inbound SMS delivery issues

ResolvedPartial outage4 hours 14 minutes

Affected

SMS

Partial outage from 4:30 PM to 8:44 PM

Inbound SMS

Partial outage from 4:30 PM to 8:44 PM

  • ResolvedUTC

    We have continued to monitor inbound SMS messages and all are being delivered successfully. We have also seen the previously failed messages be delivered as well. We will be closing this incident and marking it as resolved.

  • UpdateUTC

    We are seeing SMS messages being delivered successfully now. Messages that were not delivered will be retried over the next few hours. Will will keep this status open for now while we monitor the service

  • UpdateUTC

    We have identified the issue and are deploying a fix.

  • UpdateUTC

    Engineers are currently looking into the issue

  • InvestigatingUTC

    We are receiving reports of inbound SMS messages not being delivered, we are investigating this issue now. More details to come.