Phone service outage

Resolved

Major outage

Started about 4 years agoAugust 28, 2022Lasted about 6 hoursAugust 28, 20224:3010:25 AMUTC

Affected

Voice Services V1

Outbound Voice Services

911 Services

Inbound Voice Services

Updates

Resolved
August 28, 2022 at 10:25 AMUTC
Resolved
August 28, 2022 at 10:25 AMUTC
The incident has been resolved
Update
August 28, 2022 at 9:40 AMUTC
Update
August 28, 2022 at 9:40 AMUTC
We have implemented a fix and are monitoring the firewalls. all services are up and running.
Update
August 28, 2022 at 9:14 AMUTC
Update
August 28, 2022 at 9:14 AMUTC
We have identified the issue to be at our firewalls in one of our datacenters. Working on a resolution.
Investigating
August 28, 2022 at 4:30 AMUTC
Investigating
August 28, 2022 at 4:30 AMUTC
We are investigation an outage at one of our datacenters

TeleVoIPs Status - Phone service outage – Incident details