With continued network stability, we consider this incident resolved.
Update · UTC
We continue to see portal and network improvements. At this time, messaging traffic is processing as expected. We continue to work to resolve other impacted services.
Update · UTC
TeleVoIps teams continue to investigate Voice and Messaging Failures. 911 calls are experiencing failures.
Customers may also experience portal and portal API time-outs, slowness, or unresponsiveness.
All teams are working towards a resolution at this time.
Investigating · UTC
We Are investigating an incident impacting Voice and Messaging Services. Calls and Messages may experience unexpected failures. All teams are actively engaged.