TeleVoIPs Status - Notice history

System Under Maintenance

Operational

Inbound Voice Services - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Outbound Voice Services - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

911 Services - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Mobile App - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Desktop Softphone - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022
Under maintenance

Manager Portal - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

API - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

ATL Core Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

TPA Core Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

AWS US East 1 Core Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

WebPhone - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Endpoint Provisioning Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Mobile App - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Desktop Softphone - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

ATL Recording Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

TPA Recording Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022

AWS US East 1 Recording Server - Under maintenance

100% - uptime
Aug 2022
Sep 2022
Oct 2022
Operational

Inbound SMS - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Outbound SMS - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022
Operational

vFax Portal - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Email to Fax - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Fax email notifications - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022
Operational

New Number Ordering - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Number Porting - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Inbound Calling - Caller ID Lookup (CNAM) - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022
Operational

Call Detail Redords API - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

SMS API - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Billing Portal - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Client Portal - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Outbound EMail - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Helpdesk - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

TeleVoIPs Website - Operational

100% - uptime
Aug 2022
Sep 2022
Oct 2022

Notice history

Oct 2022

No notices reported this month

Sep 2022

No notices reported this month

Aug 2022

Firewall Work
  • Planned
    August 29, 2022 at 1:30 AMUTC
    Planned
    August 29, 2022 at 1:30 AMUTC

    Hello, UPDATE: We will be moving the window up to 9:30 PM - 10:30 PM tonight. Please be aware that we will be performing emergency firewall maintenance on August 29 from 12am-1am. This is necessary due to the issues we experienced earlier today. As a result, you may experience intermittent downtime during this window. This includes all inbound and outbound calling. We will advise when the maintenance is complete via our status page at status.televoips.com

Phone Service Outage
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    We have implemented a fix and are monitoring the firewalls. All services are up and running.

  • Update
    UTC
    Update

    We have identified the issue to be at our firewalls in one of our datacenters. Working on a resolution.

  • Investigating
    UTC
    Investigating

    We are investigation an outage at one of our datacenters

Phone service outage
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    We have implemented a fix and are monitoring the firewalls. all services are up and running.

  • Update
    UTC
    Update

    We have identified the issue to be at our firewalls in one of our datacenters. Working on a resolution.

  • Investigating
    UTC
    Investigating

    We are investigation an outage at one of our datacenters

Aug 2022 to Oct 2022

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