TeleVoIPs Status - Notice history

All systems operational

Operational

Inbound Voice Services - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Outbound Voice Services - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

911 Services - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Mobile App - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Desktop Softphone - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023
Operational

Manager Portal - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

API - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

ATL Core Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

TPA Core Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

AWS US East 1 Core Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

WebPhone - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Endpoint Provisioning Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Mobile App - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Desktop Softphone - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

ATL Recording Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

TPA Recording Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

AWS US East 1 Recording Server - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023
Operational

Inbound SMS - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Outbound SMS - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023
Operational

vFax Portal - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Email to Fax - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Fax email notifications - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023
Operational

New Number Ordering - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Number Porting - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Inbound Calling - Caller ID Lookup (CNAM) - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023
Operational

Call Detail Redords API - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

SMS API - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Billing Portal - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Client Portal - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Outbound EMail - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Helpdesk - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

TeleVoIPs Website - Operational

100% - uptime
Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

Mobile App and Desktop Softphone connection issues
  • Resolved
    Resolved

    The Mobile App and Desktop Softphone are back to normal and working. There was a port issue with these devices and a patch needed to be deployed to resolve it. If you are still experiencing issues with not being able to make or take calls from your Mobile app or Desktop Softphone, please reset the app and log back in to receive the updated patch.

  • Update
    Update

    We have deployed a patch to resolve the issues with the Mobile App and Desktop Softphone. We are starting to see these devices register correctly now. We will be monitoring the progress of the apps.

  • Update
    Update

    We are working and close to identifying the issue. We will be deploying a patch shortly to resolve.

  • Investigating
    Investigating

    We are seeing reports of connection issues with our Mobile App and Desktop Softphone. Most are able to log in but cannot make or receive calls. Development and tech support are working on isolating the issue.

Feb 2023

No notices reported this month

Jan 2023

No notices reported this month

Jan 2023 to Mar 2023

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