TeleVoIPs Status - Scheduled Maintenance of our Client Portal and API – Maintenance details

System Under Maintenance

Scheduled Maintenance of our Client Portal and API

Completed
Scheduled for September 22, 2024 at 12:00 AM – 3:59 AMUTC

Affects

Voice Services V1

Under maintenance from 12:00 AM to 3:59 AM

Mobile App

Under maintenance from 12:00 AM to 3:59 AM

Desktop Softphone

Under maintenance from 12:00 AM to 3:59 AM

Voice Services V2

Under maintenance from 12:00 AM to 3:59 AM

Mobile App

Under maintenance from 12:00 AM to 3:59 AM

Desktop Softphone

Under maintenance from 12:00 AM to 3:59 AM

Updates
  • In progress
    September 22, 2024 at 2:57 AMUTC
    In progress
    September 22, 2024 at 2:57 AMUTC

    Maintenance is complete. All services are operational

  • Planned
    September 22, 2024 at 12:00 AMUTC
    Planned
    September 22, 2024 at 12:00 AMUTC

    We are scheduling maintenance of our Client Portal and API on September 21, 2024 from 8pm to 11:59pm Eastern. During the maintenance window access to our Client Portal and mobile/desktop app login may be unreachable or delayed. Outbound and Inbound SMS will be delayed as too will all CDR records and Portal CDR reports.

  • In progress
    September 09, 2024 at 6:09 PMUTC
    In progress
    September 09, 2024 at 6:09 PMUTC

    From Jason: During the maintenance window access to our online Portal (not NS manager) and mobile/desktop app login may be unreachable or delayed. Outbound and Inbound SMS will be delayed as too will all CDR records and Portal CDR reports. Below is a detailed list, not all of which applies to our customers. Possibly unreachable for a short period: Portal Mobile App login and SMS outbound Desktop App login and SMS outbound Mobile callback Client access to API Onboarding and Migration Delayed during the window: CDR records and reports SMS outbound and inbound for all devices Portal webhooks NetSapiens replication to Portal Vendor API processing (Bandwidth, HubSpot, Freshdesk, etc.)